CUSTOMER'S MANUAL

To purchase ITAR- TASS products and services by Internet, please, carry out the following actions:
 
1. REGISTER ON TASS-ONLINE.com

Before placing your first order on TASS-ONLINE.com please fill one of the registration forms: for COMPANY or for PRIVATE customers. After registration you  are accessing your account, login and password  necessary for your further identification and delivery of products and services.

You will be able to change any aspect of your Customer’s account.

Attention! It is very important that you keep your e-mail/postal address up to date, otherwise you will not be able to receive our information.
 
2. FILL YOUR CART

Select a product and subscription period and click “ADD TO CART” button.

Within your “Customer’s cart” your may change SUBSCRIPTION PERIOD and DELIVERY DETAILS, or just remove a product if it’s got t the cart accidentally.

Attention! Your order price depends on the period of subscription. If you change the SUBSCRIPTION PERIOD, please click “Recalculate” button.

 
3. PLACE YOUR ODER

Check your CART. If everything is correct, click “ADJUST ORDER” button.

Read the conditions. If you accept all conditions, click “Accept” button.
 
  
4. PAYMENT

You may pay your order by credit card (via CyberPlat system) or by bank transfer. Choose the method of payment that is more convenient for you.

Check the invoice. If everything is correct, click “Continue” button.

  • PAYING BY CREDIT CARD
    Credit card payment is executed via integrated payment system CyberPlat. CyberPlat accepts Visa, Euro Card/Master Card and Diners Club cards.

    On the CyberPlat payment page, select the card type, then enter your credit card number, security code, cardholder’s name and expiration date. Click “Pay” button.

     In the case of successful payment you will see the “Passport of transaction”.

  • PAYING BY BANK TRANSFER

    Print the invoice, and click “Continue” button.

    Attention! Since payment is made, please give us an additional note on the telephones: +7 (495) 692 3798, 290 4468, 629 9190, and send the copy of payment order on fax +7 (495) 202 5474, or e-mail: worldmarket@itar-tass.com


5. OBTAIN YOUR ORDER

All on-line news products can be obtained immediately after successful payment.

If you’ve selected “www” as a delivery mode, enter your login and password, and then click “Access to products” button.

If you’ve selected “e-mail” as a delivery mode, news messages will be delivered to the e-mail address indicated in your “Customers account”.

ITAR-TASS products available in hard copies will be delivered via post-mail.